What is the impact of the pandemic on enterprise IT?
The pandemic accelerated existing trends in IT, operations, and networking, forcing businesses to adapt quickly to remote work. Enterprises had to implement software and infrastructure changes rapidly to maintain business continuity, leading to a significant transformation in how IT teams operate.
How does ThousandEyes enhance visibility for hybrid workers?
ThousandEyes offers end-user monitoring that delivers real-time visibility into employee experiences with SaaS and cloud applications. It helps IT teams troubleshoot performance issues related to connectivity and service availability, ensuring a seamless digital experience for hybrid workers.
What role do Cloud Agents play in monitoring?
ThousandEyes Cloud Agents are deployed globally, providing an external vantage point to test the performance and availability of critical resources for hybrid workers. They enable proactive monitoring of applications like Microsoft 365 and Cisco Webex, helping IT teams maintain oversight of service delivery.