What is HP Premium+ Support?
HP Premium+ Support is a hybrid workforce support service designed to keep employees connected and productive, regardless of their location. It utilizes predictive detection and alerts to monitor device health proactively, allowing for quick issue resolution before they disrupt business operations. This service is available for select HP commercial devices, including desktops, notebooks, and Chromebooks.
How does HP Premium+ Support minimize disruptions?
HP Premium+ Support minimizes disruptions by providing fast issue diagnosis and resolution, which helps employees get back to work quickly. The service includes automated ticketing for repairs and monitoring that identifies potential issues before they escalate, ensuring that productivity is maintained both in the office and on the go.
What additional features does HP Premium+ Support offer?
HP Premium+ Support offers several optional features to enhance device performance, including predictive analytics, automated ticketing for repairs, and travel support for employees working in over 90 countries. Additionally, it provides out-of-band diagnosis for complex PC issues and battery replacement services, ensuring comprehensive support for a distributed workforce.